Return Policy
We have a 14-day return policy, which means you have 14 days after receiving the order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. If the item meets the above requirements, allow 10 working days from the date we receive your package to see the refund credited into your account. A full refund will be issued using the same method as your original payment method (please note shipping costs will not be returned).
Please note:
- Products with damage or make-up cannot be returned
- Sale items cannot be returned
- All tags has to be in place
- Returns at your own shipping costs
How can I return my order?
You can return your order to the following address:
Brittenburg 23
3328 JA Dordrecht
PLEASE NOTE: SEND THE INVOICE ALONG WITH THE PACKAGE
Shipping costs are for your own account.
Exchange Policy
At the moment we do not offer an exchange option. If you want to replace your item in a different size, style or colour, please return your purchase for a full refund and make a separate purchase for the new item. If an item is defected, damaged or you received the wrong item, we apologise in advance and would like you to contact us at info@romaisaswimwear.com
If you have any questions please do not hesitate to email us at info@romaisaswimwear.com